Stephen Mally, CFRE is a 30 year fundraising and non-profit veteran having worked in the US, Europe and Asia-Pacific. Mally’s deep expertise across diverse organisations led him to create his own consultancy, FundraisingForce in 2014.
FundraisingForce is a boutique consulting firm specialising in assisting non-profit organisations to improve efficiencies and effectiveness in fundraising and non-profit management.
Take-aways you will gain from this webinar include:
How to apply the latest findings.
Develop key performance metrics for your organisation.
Enhance customer service across your organisation.
Work toward a more donor-centric organisation.
Understand how to get involved in mystery shopping.
Join us as Not-for-Profit expert Stephen Mally, CFRE discusses the background and importance of mystery shopping in the Asia-Pacific region.
Webinar Series Secrets to NFP Mystery Shopper with Stephen Mally, CFRE of FundraisingForce
12:00pm - 1:00pm AEST
Wednesday 19th August, 2015
What are the secrets to providing outstanding donor/member service at your organisation?